Registration Key issue

[flir48]

Hello,
I sent a email 2 weeks ago about my reg key being lost due to a server crash..

what do I need to do to get it back?

thanks,
Brett

[toricred]

Retrieve your key here: Dragon Global - ShowAnalyzer - Retrieve Keys

[flir48]

Thank you very much

[joeguice]

On your site it say, “If you are a licensed user of ShowAnalyzer Pre1.0 then you have a key for ShowAnalyzer 1.0 waiting on you. Go to Dragon Global - ShowAnalyzer - Retrieve Keys to have it emailed to you.”

When I put my email address into the key retrieval page it says my email address cannot be found. Can you help me?

[toricred]

Please PM me with your Full Name, Country, e-mail address and a copy of your original receipt if you still have it. If you don't have your receipt then please provide the approximate date of your purchase.

[hessjm]

I'm also unable to retreive my keys (email not on file), I did send a copy of my invoice to Jere last week, but have not received a reply yet. I just signed up to the forum and do not see any way to send PMs, is that restricted to new users?

[toricred]

Private Messaging is limited for new users. I've set you up so that you can use the PM feature.

[sfb73]

I am having the same issue with upgrade key not being emailed (address not found). I have sent Jere the invoice details to get my serial/key upgraded but no response yet. Please setup the PM feature so can send details on - thanks.

[spockers]

Originally Posted by sfb73

I am having the same issue with upgrade key not being emailed (address not found). I have sent Jere the invoice details to get my serial/key upgraded but no response yet. Please setup the PM feature so can send details on - thanks.

Your key has been sent. PM me or toricred if you don't get it.

[sfb73]

All received and key registered. Many thanks for your help.

Sean