Showanalyzer Crashes Right After Launch from Dirmon

[peternm22]

I have DirMon 2 v0.6.4.49 installed, and Showanalyzer v0.9.7.290. Running Windows 7 Home Premium 64bit. All drives etc are local.

I've had this setup working fine up until today, I noticed .edl files weren't being created. Here is my log from DirMon2:

2010-Jun-20 17:01:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:01:57 - Processor done due to event.
2010-Jun-20 17:01:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:03:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:03:57 - Processor done due to event.
2010-Jun-20 17:03:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:05:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:05:57 - Processor done due to event.
2010-Jun-20 17:05:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:07:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:07:57 - Processor done due to event.
2010-Jun-20 17:07:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:09:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:09:57 - Processor done due to event.
2010-Jun-20 17:09:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:11:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:11:57 - Processor done due to event.
2010-Jun-20 17:11:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:13:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:13:57 - Processor done due to event.
2010-Jun-20 17:13:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:15:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:15:57 - Processor done due to event.
2010-Jun-20 17:15:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:17:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:17:57 - Processor done due to event.
2010-Jun-20 17:17:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:19:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:19:57 - Processor done due to event.
2010-Jun-20 17:19:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:21:57 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:21:57 - Processor done due to event.
2010-Jun-20 17:21:57 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:23:08 - Starting overseer
2010-Jun-20 17:23:18 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:23:19 - Processor done due to event.
2010-Jun-20 17:23:19 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:23:51 - Starting overseer
2010-Jun-20 17:24:01 - Starting: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:24:02 - Processor done due to event.
2010-Jun-20 17:24:02 - Finished: "Showanalyzer" on "D:\Sage\Recordings\AttheMovies-3488439-0.ts"
2010-Jun-20 17:27:51 - Starting: "Showanalyzer" on "D:\Sage\Recordings\IGetThataLot-3488836-0.mpg"
2010-Jun-20 17:27:53 - Processor done due to event.
2010-Jun-20 17:27:53 - Finished: "Showanalyzer" on "D:\Sage\Recordings\IGetThataLot-3488836-0.mpg"
2010-Jun-20 17:29:51 - Starting: "Showanalyzer" on "D:\Sage\Recordings\IGetThataLot-3488836-0.mpg"
2010-Jun-20 17:29:53 - Processor done due to event.
2010-Jun-20 17:29:53 - Finished: "Showanalyzer" on "D:\Sage\Recordings\IGetThataLot-3488836-0.mpg"

As soon as Dirmon2 launches Showanalyzer, the Showanalyzer process launches for a second, then disappears. I attempted to restart the Dirmon2 service, but it just crashes again (as you can see from the above log file). I deleted my Dirmon2 config, and set everything up again but it still won't work. If I run Showanalyzer by itself, not through DirMon, it runs and processes the show just fine.

Here is my dirmon2.ini file:

[Global]
Polling Time = 120
Available Resources = 100

[Service]
Start Automatically = 1
Run as Local System = 0
Allow Interaction With Desktop = 1
Run as User = 1
User Name = Peter
User Password = ----redacted!--------

[Job Description 1]
Name = Showanalyzer2
Processor = C:/Program Files (x86)/Dragon Global/ShowAnalyzer/ShowAnalyzer.exe
Targets Are Paths = 0
Targets Are Extensions = 1
Command Line Options = 
Must Exist 1 = 
Must Exist Logic = OR
Must Exist 2 = 
Must And Or Must Not Exist Logic = AND
Must Not Exist 1 = edl
Must Not Exist Logic = OR
Must Not Exist 2 = 
Directory 1 = D:/Sage/Recordings
Target 1 = ts
Target 2 = mpg
Resources Needed = 25
Timeout Enabled = 0
Timeout = -1
Priority Boost Due To Job Description = 0
Priority Boost Due To Age = 1
Priority Boost Due To Name = 0
Process Subdirectories = 1
Wait Until File Is Finished = 0
Wait Until File Is Idle = 0
Wait Until File Is Not Growing = 0
Wait Until File Is Not Growing Time = 1
Wait Until Drive Is Idle = 0
Wait Until Drive Is Idle Time = 2
Hide Console = 1
Blackout Enabled = 0
Blackout Start Time = 0
Blackout End Time = 0
Avoid Hidden Files = 1
Avoid Large Files = 0
Avoid Files Larger Than = -1
Avoid Small Files = 0
Avoid Files Smaller Than = -1
Avoid New Files = 0
Avoid Files Newer Than = -1
Avoid Old Files = 0
Avoid Files Older Than = -1

Any thoughts on this? I saw some other posts on the forum going back several years, but no one ever has a solution.

Thanks.

[peternm22]

And minutes later I fix the problem....

I found the Showanalyzer log, and it said that transport streams weren't support in the free version. It seems like Showanalyzer forgot my license key. I reentered it, and all seems to be fine now.

Has this happened to anyone else?

[toricred]

Actually .ts files aren't supported in SA 0.97 at all. They are only supported in ShowAnalyzer Suite Version 1.x

[peternm22]

Well I've been using SA 0.97 successfully with TS files for quite some time now (over a year). I know you need version 1.x for MPEG4 files, but these are MPEG 2 TS files.